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Stone International, located at 11411 E. 51st Ave., Denver, CO 80239, as an installer of granite countertops does hereby warrant each granite countertop installation for workmanship performed by Stone International, for a period of (12) months from the date of original installation. This warranty is available only to the original owner(s) and non-transferrable. Granite is a natural product and as such is not covered by this or any other warranty. Defects that are determined by Stone International, to be due to workmanship by Stone International, will be repaired or replaced at no expense to the purchaser. This warranty does not extend to cover associated expenses such as plumbing, electrical, cabinetry, flooring, walls or any other costs that may be incurred in the repair or replacement of an item covered by this warranty.

Granite is a natural stone product; therefore there will be natural imperfections. These imperfections are natural and are in no way flaws in the material. Colors and patterns will vary from bundle to bundle, and to some degree from slab to slab. The surface of granite is not totally smooth - there are pits, fissures, and gaps. These cannot be polished out, as it is the natural state of the stone.

Granite seams are inevitable on some jobs. Seam placement is based on many factors, including, but not limited to, slab length, cabinet support, and appliance compatibility. All seams are slightly beveled and filled with a silicone caulk chosen to match the granite color as closely as possible. Seam width varies from job to job and is affected by many factors.

Your granite countertops were sealed prior to installation and should be considered a temporary barrier, allowing time to wipe up spills before they can cause stains. All natural stone is porous and must be sealed at least once a year. Some stones are more porous than others. This is not a defect of the stone; it is a natural characteristic. If the stone selected is a lighter color, it may need to be sealed as often as every six months. Download Warranty as PDF

Stone International, located at 11411 E. 51st Ave., Denver, CO 80239, as an installer of quartz countertops does hereby warrant each quartz countertop installation for workmanship performed by Stone International, for a period of (12) months from the date of original installation. This warranty is available only to the original owner(s) and non-transferrable. Defects that are determined by Stone International, to be due to workmanship by Stone International, will be repaired or replaced at no expense to the purchaser. This warranty does not extend to cover associated expenses such as plumbing, electrical, cabinetry, flooring, walls or any other costs that may be incurred in the repair or replacement of an item covered by this warranty.

Quartz is composed of natural quartz, as a result, variance in color, size, shape and particulate distribution is an inherent trait expected of this product Exclusions for this countertop warranty. Chips and Cracks: Chips may be caused by impact and cracks can be caused by many reasons, including but not limited to; impact, excessive force or applied load, lack of adequate support, settling or movement of cabinets, excess heat, and thermal shock. None of these occurrences would be covered under warranty. Quartz is scratch resistant, but not scratch proof. Cutting boards are highly recommended. Blemishes: A certain level of blemishes is an inherent trait expected of this product. Minor conditions such as stains or water spots. Quartz is stain resistant, but not stain proof. Trivets must be used for any hot pots, pans, crock pots, and for any heat generated items. Heat resistant pads are highly recommended. Normal Wear: Every day countertop use can result in normal wear. This may include, but is not limited to; scratches, chips, abrasions, and dullness in the finish. Normal wear issues are not covered by the warranty. With proper care and maintenance you can keep your countertops looking new for many years to come.

Quartz seams are inevitable on some jobs. Seam placement is based on many factors, including, but not limited to, slab length, cabinet support, and appliance compatibility. All seams are slightly beveled and filled with a silicone caulk chosen to match the quartz color as closely as possible. Seam width varies from job to job and is affected by many factors. Download Warranty as PDF

Fill Stick
The fill stick is similar to a crayon or putty bar and can be used to fill in nail holes, deep scratches, cuts or gouges. Simply apply the fill stick with pressure to ensure it completely fills the defect. Excess can be carefully removed and smoothed to match the surface with a plastic scraper or even an old credit card. The area should then be wiped with a clean, dry, lint-free cloth.

Marker/Touch-Up Pen
Use the marker/pen to repair scratches, excessive wear marks and edges where raw material is exposed such as miter joints where two pieces of molding meet. Shake well before using. Remove the cap and simply run the tip over the defect. It may take several light coats to conceal the damage completely. Excess can be removed by lightly applying some mineral spirits on a clean, dry, lint-free cloth. Be sure to cap the pen following each use to prevent the felt tip from drying out.