Internet technology does not allow for absolutely accurate reproduction of wood, stain or colors. See Stone International showroom or your supplier for samples of actual colors.

Stone International (SI) warrants to the original purchaser that cabinetry products shall be free from defects in material and workmanship under normal use for a period of two (2) years from the date of purchase and all hardware products shall be free from defects in material and workmanship under normal use for a period of two (2) years. Proof of Purchased required. This warranty is not transferable and only applicable to product used for residential purposes. This warranty does not cover improper handling/storage, normal wear and tear, damage or defects caused by accidents, misuse, abuse, environmental conditions or lack of necessary maintenance. This warranty shall become void if the cabinets are in any way modified, improperly installed, or damaged prior to or during the installation process.

SI, at our discretion, may elect to repair or replace warranted products with a functionally equivalent product covered by this warranty. Some replacement parts are subject to availability and may differ from original parts received or refund the purchase price of the defective component. Return of defective product may be required for a replacement to be issued. Repair parts or replacement parts are at the expense of SI but customers shall bear all other expenses. This warranty does not cover costs or labor to remove and reinstall countertops, appliances, plumbing fixtures, electrical outlets, etc.

The variation in color and grain pattern in wood adds to its natural beauty and is not considered an imperfection. Stain variations just as no two trees are alike, no two pieces of wood are alike. Environmental factors, including but not limited to artificial / natural light, moisture, cleaners, smoke, etc. may cause the darkening or mellowing of a cabinet over time. This is a natural process and can be expected. This warranty does not cover the natural aging or darkening / mellowing of wood color, the inherent growth characteristics of, or variation in wood. Some cabinet lines feature a glazed finish on door and drawer front profiles. Due to the nature of the application, the glaze is hand-applied over stain or paint and may consist of random drips, runs, etc. There will be variations in color and appearance from door to door and cabinet to cabinet. This is not considered a defect and is considered normal with a hand-applied finished.

Cabinet door warping of less than 1/4” is not considered a defect. Cabinet glass doors carry no guarantee against warping. This guarantee does not apply to costs incurred after the product leaves our warehouse. The purchaser agrees to let doors that are warped 1/4” or more to hang for two seasons before replacement is requested. Typically a door will return to its normal flat position once it is acclimated to temperature and humidity conditions.
Prior to requesting a replacement for a warped door, please be sure the cabinet or door has been installed properly.
 
It is the nature of wood to expand and contract to varying degrees depending on climate conditions. Mitered door joints in particular are likely to react to conditions of their environment. Gaps that may develop in door joints due to conditions of their environment are not included or covered by this warranty. This warranty does not cover or apply to hairline cracks of cabinetry; hairline cracks are unavoidable in wood cabinets given the nature of the material.

THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY OF STONE INTERNATIONAL (SI), AND IS EXTENDED IN LIEU OF AND TO THE EXCLUSION OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SI’S LIABILITY EXCEED THE BUYER’S PURCHASE PRICE. THE LIMITED WARRANTY RUNS ONLY TO THE ORIGINAL END USER OF THE PRODUCTS. THE LIMITED WARRANTY IS NOT INTENDED TO, AND DOES NOT, RUN TO ANY SUBSEQUENT BUYER OR END USER, NOR MAY IT BE TRANSFERRED TO ANY OTHER PERSON, UNLESS OTHERWISE SPECIFICALLY STATED IN WRITING BY AN OFFICER OF SI. IN NO EVENT SHALL SI BE LIABLE TO THE END USER OR ANY THIRD PARTY FOR SPECIAL, COLLATERAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

SI warrants to the original purchaser that cabinetry, door hinges, and drawer glides will be free from defects in material and workmanship under normal use. Covers all products that are still available in our inventory and /or not discontinued. SI will be responsible for all shipping and handling fees if a warranty claim is approved. Return of defective product, at the customer’s expense, IS required for a replacement to be issued.

This warranty gives you specific legal rights and you may have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. To Make a Warranty Claim: Please contact the Stone International or supplier from whom you purchased the product. Report in writing, all defects claimed and include proof of purchase documentation.

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Stone International, located at 11411 E. 51st Ave., Denver, CO 80239, as an installer of granite countertops does hereby warrant each granite countertop installation for workmanship performed by Stone International, for a period of (12) months from the date of original installation. This warranty is available only to the original owner(s) and non-transferrable. Granite is a natural product and as such is not covered by this or any other warranty. Defects that are determined by Stone International, to be due to workmanship by Stone International, will be repaired or replaced at no expense to the purchaser. This warranty does not extend to cover associated expenses such as plumbing, electrical, cabinetry, flooring, walls or any other costs that may be incurred in the repair or replacement of an item covered by this warranty.

Granite is a natural stone product; therefore there will be natural imperfections. These imperfections are natural and are in no way flaws in the material. Colors and patterns will vary from bundle to bundle, and to some degree from slab to slab. The surface of granite is not totally smooth - there are pits, fissures, and gaps. These cannot be polished out, as it is the natural state of the stone.

Granite seams are inevitable on some jobs. Seam placement is based on many factors, including, but not limited to, slab length, cabinet support, and appliance compatibility. All seams are slightly beveled and filled with a silicone caulk chosen to match the granite color as closely as possible. Seam width varies from job to job and is affected by many factors.

Your granite countertops were sealed prior to installation and should be considered a temporary barrier, allowing time to wipe up spills before they can cause stains. All natural stone is porous and must be sealed at least once a year. Some stones are more porous than others. This is not a defect of the stone; it is a natural characteristic. If the stone selected is a lighter color, it may need to be sealed as often as every six months. Download Warranty as PDF

Stone International, located at 11411 E. 51st Ave., Denver, CO 80239, as an installer of quartz countertops does hereby warrant each quartz countertop installation for workmanship performed by Stone International, for a period of (12) months from the date of original installation. This warranty is available only to the original owner(s) and non-transferrable. Defects that are determined by Stone International, to be due to workmanship by Stone International, will be repaired or replaced at no expense to the purchaser. This warranty does not extend to cover associated expenses such as plumbing, electrical, cabinetry, flooring, walls or any other costs that may be incurred in the repair or replacement of an item covered by this warranty.

Quartz is composed of natural quartz, as a result, variance in color, size, shape and particulate distribution is an inherent trait expected of this product Exclusions for this countertop warranty. Chips and Cracks: Chips may be caused by impact and cracks can be caused by many reasons, including but not limited to; impact, excessive force or applied load, lack of adequate support, settling or movement of cabinets, excess heat, and thermal shock. None of these occurrences would be covered under warranty. Quartz is scratch resistant, but not scratch proof. Cutting boards are highly recommended. Blemishes: A certain level of blemishes is an inherent trait expected of this product. Minor conditions such as stains or water spots. Quartz is stain resistant, but not stain proof. Trivets must be used for any hot pots, pans, crock pots, and for any heat generated items. Heat resistant pads are highly recommended. Normal Wear: Every day countertop use can result in normal wear. This may include, but is not limited to; scratches, chips, abrasions, and dullness in the finish. Normal wear issues are not covered by the warranty. With proper care and maintenance you can keep your countertops looking new for many years to come.

Quartz seams are inevitable on some jobs. Seam placement is based on many factors, including, but not limited to, slab length, cabinet support, and appliance compatibility. All seams are slightly beveled and filled with a silicone caulk chosen to match the quartz color as closely as possible. Seam width varies from job to job and is affected by many factors. Download Warranty as PDF

Fill Stick
The fill stick is similar to a crayon or putty bar and can be used to fill in nail holes, deep scratches, cuts or gouges. Simply apply the fill stick with pressure to ensure it completely fills the defect. Excess can be carefully removed and smoothed to match the surface with a plastic scraper or even an old credit card. The area should then be wiped with a clean, dry, lint-free cloth.

Marker/Touch-Up Pen
Use the marker/pen to repair scratches, excessive wear marks and edges where raw material is exposed such as miter joints where two pieces of molding meet. Shake well before using. Remove the cap and simply run the tip over the defect. It may take several light coats to conceal the damage completely. Excess can be removed by lightly applying some mineral spirits on a clean, dry, lint-free cloth. Be sure to cap the pen following each use to prevent the felt tip from drying out.